WHAT YOU WANT TO KNOW-Updated as of 5/10/2016
How do I order?
Click here to order online using our secure server.
Orders received by 12:00 P.M. EST will be processed on the same day. Orders received after that time will be processed the next day.
How do I need to access the pdf based e-Manuals?
To access our downloadable pdf based e-manuals, log in to the e-Learning Center, click the ‘Exam’ button and select e-Manual. A new page will launch with your manual. This link is accessible on a variety of devices including pc’s, tablets and smartphones.
This link expires after a period of time. To access your e-Manual again, you will need to log back in to the e-Learning Center.
How do I access my online account?
Within 48 business hours after confirmation of your online review course order, ALL 10 will provide you with your login username and password to gain access to the material on their website. This information will be sent via email to the address provided on your order, so please check junk/spam/bulk folders for this information in the event that it may be misfiled.
Will I have a problem viewing the videos?
Watch our sample videos on our exam pages. Our videos eliminated your need for browsers supporting flash. Try it out by viewing our sample videos on the exam pages or by signing up for a an e-Learning Center demo. Demo here.
Why do I need the e-Learning Center?
The e-Learning Center brings together, in one place, the components of our study system: e-Manuals, e-Docs, e-Guidance, e-Reports and Instructional Videos. Our structured review course guides you through the syllabus readings in an orderly, natural progression providing just enough new material each week to keep your study time manageable.
Pressed for time? Need more flexibility? You can access the e-Learning Center on the go. It works with any device or browser you use to login.
Try it yourself! Click here to demo.
What do I get with the e-Learning Center?
Can I get sample materials or a preview?
Sample excerpts of our study manuals for each exam are shown below in html5 format. Additional and updated excerpts are found on the Exam specific pages.
Actual study manuals are downloadable pdfs with print capability.
To tour our e-Learning Center,register for free and view the first week of our Online Review Course
What are people saying about your study materials?
Recent comments we received:
“… and thanks for your timely responses to my questions throughout the review course.”
“… videos as advertised, concise and to the point. Would like to see some more short cut problem solving videos.”
We appreciate it when customers who have purchased from us since exam 5 send us results like this:
“I just got my results back (Grade Report) and passed exam 9. Will be buying your manuals for 8 and hope to finish up in the fall. Thanks!”
I forget my password?
I have a problem with the study materials?
I find a mistake in the study materials?
If you feel there is an error in our summaries of the syllabus readings or an error in our solutions to questions, please contact us. Tell us what exam you are referencing, what volume, what page the problem appears on, and a brief explanation of the problem and we will provide you with a prompt response.
I don’t take the exam or I fail it?
Online Review Course + e-Review customers, and
Study Materials + e-Reviews customers:
Candidates who purchase either of the above referenced products, but do not sit for or pass the current administration of the exam offered by the CAS have free login privileges for the next CAS-scheduled administration of the exam.
If the syllabus readings change prior to the next CAS-scheduled administration of the exam you will receive downloadable pdf updates for free.
Eligible repeat customers; please send your access re-activation request to [email protected] by 6/27/2016 for the Fall 2016 CAS exams.
I want to purchase the practice exam questions and solutions only?
These are available for sale when your purchase our online review course or study materials options package only.
I want to return my materials for a refund?
No refunds are issued since all of our materials are downloadable pdfs.
WHAT WE WANT YOU TO KNOW
How do we price our products?
We are not the most expensive, nor are we the cheapest provider of CAS Exam study materials. Our study materials are fairly priced making them a cost-effective choice for those who expect a quality product that delivers exceptional value in exchange for their financial investment.
Web Development Consultants
ALL 10 has retained the services of several web development consultants to deliver quality online services. Delivering quality distance learning services is impossible without the expertise of such companies.
What is this?
This privacy statement discloses the privacy practices for ALL 10. www.all10.com. This policy was last updated on June 1, 2001.
Information Collection and Use
All 10 is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. All 10 collects information from our users at several different points in our website.
In order to use various features of this website, a user must first complete the registration form. During registration a user is required to give his/her contact information (such as name and email address). This information is used to contact the user about the services on our site.
We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fill a customer’s order. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on the user’s hard drive and contains information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes his/her browser, the cookie simply terminates. For instance, by setting a cookie on our site, a user would not have to type in a password more than once, thereby saving time while on our site. If a user rejects the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
This website contains links to other sites. Please be aware that we, All 10, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, the information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as a credit card number and address information), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure site, such as our online store, the lock icon on the bottom of web browsers, such as Netscape Navigator and Microsoft Internet Explorer, is shown as locked (as opposed to unlocked when you are just ‘surfing’). Learn more about SSL.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
We send all new customers a welcoming email to verify password and username. We send all customers an order confirmation email. Customers may also occasionally receive information on products and services, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
From time to time we may send out site and service announcement updates. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.
Correction/Updating Personal Information
If a user’s personal identifiable information changes (such as your phone number), or if a user no longer desires our services, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can be done by emailing our customer support – please see our contact page.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with the word unsubscribe in the subject line of an email, or email us directly.
Notification of changes
ALL 10 and its suppliers, to the fullest extent permitted by law, disclaim all warranties, including the warranty of merchantability, non-infringement of third-parties rights, and the warranty of fitness for particular purpose. ALL 10 and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics, and links.